Privacy Policy

Privacy Policy for Lomond Sheds, Alexandria

Last Updated: October 2026

Lomond Sheds is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.

1. Who We Are

Lomond Sheds supplies quality garden sheds, garden buildings and related products throughout Glasgow, Dumbarton, Helensburgh, West Dunbartonshire and the surrounding areas.

If you have any questions regarding this Privacy Policy, please contact:

Lomond Sheds
Email: info@lomondsheds.co.uk
Website: https://lomondsheds.co.uk

2. Information We Collect

We may collect the following information:

Information You Provide

• Name
• Email address
• Telephone number
• Address information
• Details relating to your enquiry or order

Information Collected Automatically

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referral sources

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Process orders
• Deliver products and services
• Improve our website and services
• Monitor website performance
• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process personal information using one or more of the following lawful bases:

Consent

Where you have given consent, for example when accepting analytics cookies.

Legitimate Interests

To operate, improve and promote our business and website.

Contract

To provide quotes, products and services requested by you.

Legal Obligation

Where required to comply with legal or regulatory obligations.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

We use:

• Essential Cookies - Required for website functionality.
• Analytics Cookies - Used through Google Analytics to help us improve our website.

Analytics cookies are only activated if you choose to accept them through our cookie consent banner.

6. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

• Device information
• Browser information
• Page visits
• Website interaction data
• Approximate location information

This information is used solely to help improve the performance and usability of our website.

7. Sharing Information

We do not sell, rent or trade your personal information.

We may share information with trusted service providers where necessary, including:

• Website hosting providers
• Email service providers
• Analytics providers
• Professional advisers
• Legal or regulatory authorities where required by law

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, loss or misuse.

While we take security seriously, no method of internet transmission can be guaranteed as completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries
• Provide requested services
• Meet legal obligations
• Resolve disputes

Information that is no longer required will be securely deleted.

10. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

11. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content, privacy policies or practices of third-party websites.

12. Complaints

If you have concerns about how we handle your information, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office (ICO)
Website: https://ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or website functionality.

Any updates will be published on this page.